Privacy Notice (KVKK)

Last updated: November 2026

This notice explains, under Turkish Personal Data Protection Law No. 6698 (“KVKK”), how we process the personal data you send us through the forms on turquagroup.com (university application, programme preference form, Turkish course application, accommodation request, contact and partner forms) and through WhatsApp, phone, email, social media, education fairs and seminars.

1. Data Controller

Your personal data is processed by TURQUA GROUP EĞİTİM DANIŞMANLIK KÜLTÜR ANONİM ŞİRKETİ (“Turqua Group”) as the data controller.

Address: Bahçeşehir 1. Kısım Mah. Göksu Sok. Ilgaz 1 Villa 9, No:21 Başakşehir, Istanbul, Türkiye
Email: info@turquagroup.com

2. Personal Data We Process

Depending on your application, we may process:

  • Identity data: first and last name, date of birth, nationality; passport or ID details for university and visa procedures.
  • Contact data: phone (WhatsApp) number, email address, country and city.
  • Education data: school, graduation status, grade average, language level, and your preferred university, programme, course and course format.
  • Application documents: documents you send for your application, such as diploma, transcript, photo and language certificate.
  • Accommodation preferences: city, dorm type, room type and similar preferences.
  • Transaction data: application number, application status, payment details and our correspondence with you.
  • Security data: IP address, browser information, time of submission and the page the form was sent from.

3. Purposes of Processing

  • receiving, assessing and carrying out your university, Turkish course, summer school, camp and accommodation applications,
  • recommending suitable universities, programmes and courses and providing consultancy,
  • forwarding your application to universities, course centres and accommodation providers,
  • guiding you through student visa, residence permit and adaptation procedures,
  • contacting you by phone, WhatsApp or email and answering your requests and complaints,
  • carrying out contract and payment procedures,
  • ensuring information security and preventing misuse,
  • meeting our legal obligations and protecting our rights in possible disputes.

4. How We Collect Data and Legal Grounds

We collect your personal data electronically or on paper through the forms on our website, Turqua CRM, WhatsApp, phone, email, our social media accounts, fairs and seminars, and our partner agencies.

We process your data on the following legal grounds in Article 5 of the KVKK: it is directly related to the conclusion or performance of a contract, it is necessary to meet our legal obligations, it is necessary to establish, exercise or protect a right, and it is necessary for our legitimate interests provided that your fundamental rights and freedoms are not harmed. Where none of these grounds applies, for example for campaign and announcement messages, we ask for your explicit consent.

5. Transfer of Personal Data

Your personal data may be transferred, only as far as necessary for the purposes above, to:

  • the universities, language schools and course centres you apply to,
  • dormitories, apartments and other accommodation providers,
  • our partner agencies following your application,
  • authorised public institutions (e.g. the Presidency of Migration Management, consulates) and judicial authorities,
  • our IT, hosting, email and communication service providers.

Transfers to recipients abroad are made in accordance with the conditions of Article 9 of the KVKK.

6. Retention

We keep your personal data for as long as the purpose of processing requires and for the retention periods required by law; after that it is deleted, destroyed or anonymised.

7. Your Rights

Under Article 11 of the KVKK, you have the right to:

  • learn whether your personal data is processed and, if so, request information about it,
  • learn the purpose of processing and whether the data is used accordingly,
  • know the third parties in Türkiye or abroad to whom your data is transferred,
  • ask for incomplete or incorrect data to be corrected,
  • ask for your data to be deleted or destroyed under the conditions set out in the Law,
  • ask for corrections, deletion or destruction to be notified to the third parties your data was transferred to,
  • object to a result against you that arises solely from automated analysis of your data,
  • claim compensation if you suffer damage because of unlawful processing.

8. How to Apply

You can send your requests by email to info@turquagroup.com or in writing to our address above. Your request will be answered free of charge within 30 days at the latest, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller.

9. Updates

This notice may be updated following changes in our processing activities or in the law. The current version is always published on this page. In case of any difference between language versions, the Turkish text prevails.